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Mobile app and service designed for large group communications and work management.

Microsoft Kaizala is a simple and secure mobile work management app, bringing unique capabilities to Microsoft 365, with its ability to connect and engage people both inside and outside of an organization’s directory – including contract workers, vendors, partners, suppliers, customers, and citizens – using large and flexible group types. Kaizala’s open directory model enables phone number-based identity for easy onboarding, and a simple user experience for messaging and work management. The Kaizala mobile app enables users to send instant messages and attachments such as pictures, documents, videos, audios and more as well as use action cards for surveys, polls, job assignments, announcements, trainings and more. Kaizala is available with Office 365 and works on iPhone and Android.

Microsoft Kaizala is a phone-number based, simple, and secure mobile chat app that enables you to connect and coordinate work across your network – your organization, vendors, partners, suppliers, and customers.

Kaizala (o365)
Full NameMicrosoft Kaizala
Short NameKaizala
DescriptionMobile app and service designed for large group communications and work management
Snippet from Wikipedia: Microsoft Kaizala

Microsoft Kaizala was a secure messaging and work management software application for collaboration among users inside and outside of organizations, including the ability to send and receive instant messages, coordinate tasks, and submit invoices. It was launched in India in 2017, thereafter expanded to 28 countries, and was launched globally in April 2019 as part of the Office 365 package. It was available internationally, except in a few countries as a free Android, iOS, and web application. Kai zala is a Marathi phrase (काय झालं) that means "What happened?"

Microsoft Kaizala has been optimized to work on 2G networks to enable connectivity in remote locations and offers features with offline support. Kaizala users could assign jobs to their field employees, conduct surveys, share attachments and more, all within an easy-to-use application.

Microsoft Kaizala had seen a significant adoption among Indian organizations such as YES Bank, Apollo Telemedicine, Republic TV, United Phosphorus Limited and Kendriya Vidyalaya Sangathan. In addition, the Government of Andhra Pradesh was one of the first government organizations to use Microsoft Kaizala for real time governance. More than 30 government departments and over 70,000 users in the State Government used Microsoft Kaizala for day-to-day work.

In July 2019, Microsoft announced that Kaizala Pro's capabilities would be gradually adopted in Microsoft Teams over the next 12 to 18 months, and that Teams would eventually replace Kaizala as a single collaboration solution. As announced a year prior to its retirement, Kaizala was discontinued in favor of Teams on August 31, 2023.

  • microsoft/365/kaizala.txt
  • Last modified: 2023/08/17 12:12
  • by Henrik Yllemo