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Citizen Development

Citizen development is a business trend that encourages employees to experiment with low-code no-code software development platforms.

Citizen development is a disruptive approach to digital transformation and organizational innovation, where teams are empowered to turn ideas into applications using no-code/low-code technology.

What is Citizen Developer?

A citizen developer is a user who creates new business applications for consumption by others using development and runtime environments sanctioned by corporate IT. In the past, end-user application development has typically been limited to single-user or workgroup solutions built with tools like Microsoft Excel and Access. However, today, end users can build departmental, enterprise and even public applications using shared services, fourth-generation language (4GL)-style development platforms and cloud computing services.
— Gartner

Benefits of Citizen Development

  • Adapt Faster - Enabling business agility and resilience
  • Time to market - Delivery speed, respond to change quickly
  • More Resources - Shortage of Developers
  • Empowered Users - Empowers business leaders and end users to create their own solutions
  • Compliance and security - Convert Shadow-IT to Citizen-IT and ensure Business-IT alignment
  • Costs - Reduced app development costs
  • Data - Data driven decisions
500 million apps will be created by 2023 to drive transformation and productivity for every organization.

To accelerate this, we must enable a new category of developers — Citizen Developers — equipping domain experts with tools that are low-code or no-code to create solutions that solve their unique business needs and help them better collaborate with professional developers. With Power Platform, anyone can become a citizen developer, able to create an application, build a virtual agent, automate a workflow, and analyze data in hours or days, not weeks or months.

— Satya Nadella, CEO at Microsoft
Digital transformation takes a team.

But 86% of IT decision-makers say the biggest challenge to digitally transform their business is too few software developers.

— PMI Citizen Developer

Source: YouTube

PMI - Citizen Development

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