Democratization
Gartner Trend: Democratization
Democratization of technology means providing people with easy access to technical or business expertise without extensive (and costly) training. It focuses on four key areas — application development, data and analytics, design and knowledge — and is often referred to as “citizen access,” which has led to the rise of citizen data scientists, citizen programmers and more
— https://www.gartner.com/smarterwithgartner/gartner-top-10-strategic-technology-trends-for-2020