Cultural Intelligence
What is Cultural Intelligence?
Cultural Intelligence (CQ) refers to an individual’s capability to function effectively in culturally diverse settings. It encompasses a variety of skills and attributes that enable a person to understand, adapt to, and work well in different cultural contexts. CQ can be broken down into four main components:- Cognitive CQ: This involves knowledge about different cultures, including understanding cultural norms, practices, and conventions. It requires awareness of how cultural differences can impact behavior and communication.
- Physical CQ: This pertains to the ability to adapt one’s behavior and body language in different cultural contexts. It includes non-verbal communication and the way one presents oneself in diverse settings.
- Emotional/Motivational CQ: This relates to an individual’s drive and motivation to engage with people from different cultures. It encompasses confidence in cross-cultural interactions as well as the interest in learning from other cultures.
- Behavioral CQ: This includes the ability to adapt verbal and non-verbal actions to suit different cultural situations. It involves being flexible and adjusting one’s behavior to effectively communicate and interact in diverse environments.
Cultural Intelligence is increasingly important in today’s globalized world, where individuals often find themselves in multicultural environments, whether in business, education, or social settings. Developing CQ can lead to better teamwork, improved communication, and more effective leadership in diverse groups.
- Snippet from Wikipedia: Cultural intelligence
Cultural intelligence or cultural quotient (CQ), refers to an individual's capability to function effectively in culturally diverse settings. The concept was introduced by London Business School professor P. Christopher Earley and Nanyang Business School professor Soon Ang in 2003.
While cultural intelligence is comparable to emotional intelligence (EQ), individuals with a high EQ can grasp "what makes us human and, at the same time, what makes each of us different from one another." In contrast, individuals with a high CQ can discern universal, individual, and non-idiosyncratic features within the behavior of a person or group. The authors cited cognitive, behavioral, motivational, and metacognitive (higher-level reflection) aspects of cultural intelligence.
Related:
External links:
- Cultural Intelligence — hbr.org
- Cultural intelligence - Wikipedia — en.wikipedia.org
- What Is Cultural Intelligence? Why Is It Important? — pearnkandola.com
- Principal Psychologist Richard Rogers looks at the importance of cultural intelligence and the benefits it brings to businesses.
- Cultural Intelligence (CQ) Is An Important Predictor Of Success. Here’s How To Boost Your CQ — forbes.com
- Here we look at the importance of cultural intelligence and why it is one of the key skills required for the future of work. We also look at ways to improve your CQ.
- What is Cultural Intelligence? — commonpurpose.org
- Discover why Cultural Intelligence matters to your organization. Learn the key to developing CQ and how to harness it for success in today's diverse world.