Digital Trends

Total experience

Gartner Trend: Total experience

Total experience combines multiexperience, customer experience, employee experience and user experience to transform the business outcome. The goal is to improve the overall experience where all of these pieces intersect, from technology to employees to customers and users.


https://www.gartner.com/smarterwithgartner/gartner-top-strategic-technology-trends-for-2021

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